Streamline Dental Insurance Verification
Save time, cut claim errors, and reduce staffing costs - with HIPAA-compliant remote verification specialists
Our Comprehensive Services Include :
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Coverage Verification
We verify key plan details such as effective dates, eligibility status, deductibles, annual maximums, waiting periods, and active benefits including type of plan and fee schedules— giving you clarity before the patient even arrives.
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Breakdown of Benefits
Our team provides a clear breakdown of coverage percentages for preventive, basic, and major procedures, including any frequency limitations and rollover benefits if applicable.
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Identify Coverage Gaps & Downgrades
We flag common claim issues like downgrades (e.g., composite to amalgam), missing tooth clauses, age restrictions, history and other limitations that could lead to denials — so you can plan ahead with confidence.
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Payor & Claim Submission Details
We gather all the essential information your front desk needs to submit claims without delays—including payor ID, group and policy numbers, phone/fax contacts, and mailing addresses…
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Custom Interactive Benefit Forms
You’ll receive clean, easy-to-read benefit reports tailored to your clinic. These reports are optimized for both staff use and patient explanation — and can be customized to match your workflow.
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Pre-Authorizations & EOB Delivery
When required by the carrier, we assist in identifying procedures that need pre-authorization. We can also help check on pre-auth status to prevent surprises at the time of treatment.
Why Choose Nova?
Our specialized dental insurance verification services provide clear advantages over traditional in-house solutions.
Significant Cost Savings
Save $16,000-$25,000+ annually compared to maintaining in-house verification staff. Our service eliminates costs related to:
Employee salaries and benefits
Training and onboarding expenses
Turnover and recruitment costs
Office space and equipment
Reclaim Valuable Staff Time
Free your team from time-consuming verification tasks so they can focus on what matters most:
Enhanced patient care and experience
Improved front desk efficiency
Reduced staff burnout and turnover
More time for revenue-generating activities
Effortless Scalability
Our service grows with your practice without additional hiring or training:
Support practice growth without staffing concerns
Future-proof your administrative operations
Handle seasonal volume fluctuations with ease
Access to additional front desk VA services
Trusted. Accurate. Compliant.
Nova combines 99%+ verification accuracy with HIPAA-compliant systems to deliver:
Significantly fewer claim rejections
Faster reimbursements and improved cash flow
Reduced administrative headaches
Specialized knowledge of dental insurance nuances
How It Works
Step 1:
Book A Free Discovery Call
Let’s talk about your needs.
We'll discuss your current insurance verification process, pain points, and how Nova can help you streamline and scale.
Step 3:
You Approve The Systems & Workflow
No freelancers. No guesswork.
Your dedicated remote verification agent is employed and managed directly by Nova. Each specialist is trained on HIPPA protocols and dental workflow. Ensuring accuracy, security, and consistency
Step 2:
We Assign A Professionally Trained VA From Our Team
Custom-fit to your practice.
We’ll map out a step-by-step system tailored to your current software and internal flow. Nothing goes live until you approve everything.
Step 4:
We Start Verifying With 48-Hour Turnaround
Daily insurance verifications, delivered fast.
Once we receive all patient and insurance information, your reports are turned around within 48 business hours — guaranteed.
FAQs
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Yes. We offer flexible onboarding — including a 2-week test period or low-volume starter package — so you can see the quality of our work before committing to a longer term plan.
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Yes. Our entire workflow is built around HIPAA compliance. All data is securely handled, and every VA is trained on patient confidentiality and privacy protocols. We also sign HIPAA Business Associate Agreements upon request.
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Yes. You’ll be assigned a dedicated virtual assistant who learns your systems, preferences, and workflows. This ensures consistency, familiarity, and long-term trust. A backup VA is also trained for coverage when needed.
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All Nova VAs go through our in-house training program focused on U.S. dental insurance workflows. They're familiar with PPO plans, Medicaid, coordination of benefits, and common verification platforms. Each VA is tested for accuracy before working with clients.
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Our team is experienced with most major dental software, including Dentrix, OpenDental, Eaglesoft, Curve, and more. We adapt to your preferred workflow, so there’s minimal disruption and no learning curve on your end.
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Standard turnaround is within 24–48 hours, depending on your daily volume. We also offer same-day options for urgent cases upon request.
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We maintain a 99%+ accuracy rate through quality control, double-checks, and constant training. Each verification goes through a final review before being returned to you, ensuring reliability you can count on.
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Most clients save $16,000–$25,000/year compared to in-house staff. Our flat-rate plans include full-time VA support, training, supervision, and verification management. Book a free call to get a custom quote based on your needs.
Streamline Your Dental Insurance Process- Contact Nova Today
Fill out the short form below and our team will get back to you within 24 hours. Whether you’re just exploring options or ready to get started, we’re here to help.
Prefer to speak directly? Book your free discovery call here — we’ll walk you through how Nova can help your practice save time and cut costs.
We typically respond within 24 hours.